Privacy Policy
Last updated: 17/09/2025
This Privacy Policy explains how PBMB Holdings/Misogii ("we," "us," or "our") collects, uses, and protects your information when you use our apps, including Heard.
By using our apps, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of data:
Personal Information: Name, email address, account details (if you create an account).
Voice/Audio Data: Voice recordings for transcription and AI-powered conversations using OpenAI's services.
Photos and Videos: Images and videos you choose to attach to your journal entries.
Journal Content: Written journal entries, AI-generated conversations, and other user-generated content.
Health & Wellness Data: Mood tracking information and emotional insights derived from your journal entries.
Usage Data: App interactions, feature usage, device type, operating system, app version for improving functionality.
Identifiers: User ID for syncing data across your devices.
Diagnostic Data: Crash reports and performance data to maintain app stability.
Payment Data: Handled securely by Apple through App Store subscriptions (we do not store credit card details).
2. How We Use Information
We use information to:
App Functionality:
Transcribe voice recordings using OpenAI's Whisper API
Generate AI conversations about your journal entries using OpenAI's GPT
Store and sync your journal content across devices via Firebase
Provide mood tracking and relationship intelligence insights
Product Personalization: Create personalized insights, recommendations, and AI responses based on your journal patterns.
Analytics: Improve app performance, fix bugs, and develop new features.
Communication: Send updates, support responses, and subscription information (if you opt in).
Safety & Legal: Ensure app security, prevent misuse, and comply with legal obligations.
3. Data Sharing
We do not sell your personal data.
Third-Party Service Providers:
OpenAI: Voice recordings and journal text for AI transcription and conversation generation
Firebase/Google: Secure cloud storage and data synchronization
Apple: Subscription management and payment processing
Legal Requirements: Information may be shared if required by law, regulation, or legal process.
No Other Sharing: We do not share data with advertisers, data brokers, or other third parties.
4. Data Storage & Security
Data is stored securely using:
Industry-standard encryption for data in transit and at rest
Firebase's enterprise-grade security infrastructure
Secure API communication with OpenAI services
Access controls limiting data access to essential personnel only
We retain data only as long as necessary to provide services or comply with legal obligations.
While we implement strong security measures, no system is 100% secure.
5. Data Linked to Your Identity
The following data is linked to your identity:
Contact information (name, email)
Journal content (voice, text, photos, videos)
Health and wellness data (mood tracking)
User identifiers for account management
Usage data for personalized experiences
Data Not Linked to Your Identity:
Diagnostic data (crash reports, performance metrics)
6. Subscriptions & Payments
All purchases and subscriptions are managed by Apple via your App Store account.
We do not process, store, or have access to payment card details.
Subscription data is handled according to Apple's privacy standards.
7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Export your journal entries and data
Withdraw consent for data processing (where applicable)
Opt out of marketing communications
Request information about data sharing practices
To exercise these rights, contact us at support@misogii.com.
8. Children's Privacy
Our apps are not directed to children under 13.
We do not knowingly collect personal data from children under 13.
If we discover such data, we will delete it promptly.
9. International Data Transfers
Your data may be stored or processed in different countries, including the United States (OpenAI services) and regions where Firebase operates.
By using our apps, you consent to these transfers, subject to appropriate safeguards.
10. Data Retention
We retain your data for as long as:
You maintain an active account
Required to provide app functionality
Necessary to comply with legal obligations
You can delete your account and all associated data at any time through the app settings
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be available in the app and at [your website URL].
We will notify users of significant changes through the app or email.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
📧 Email: support@misogii.com or support@pbmbholdings.com
🏢 Company: PBMB Holdings/Misogii
📱 App: Heard - A Journal You Talk To